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Coronavirus (COVID-19) updates
Last updated: Saturday, August 1, 2020 at 11:00 a.m. CDT
On this page:
- International network updates
- Domestic network updates
- Temporary changes to hours of operation
- Product announcements
- Recent news
- Helpful links
Our team is committed to providing innovative shipping solutions for our customers and keeping global supply chains running during this critical time. We have secured additional capacity to key international destinations through select widebody routes, our expansive trucking network and our many interline partners to better serve you.
Contact us to inquire about and/or book this space.
International network updates
While United is operating an industry-leading schedule of cargo-only flights, due to government mandates or restrictions in place prohibiting travel, our international passenger schedule has been reduced. We will continue flying daily operations to and from the destinations shown below – covering Asia, Australia, Europe, India, the Middle East, and Latin America.
Please click the links below to see maps of our combined cargo-only and passenger widebody networks (plus key trucking locations) in each region.
| Network maps | |
| Global widebody network map >> |
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| U.S. network map >> |
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| European network map >> |
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| Asia Pacific network map >> |
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| Asia widebody operations | |||
| Passenger routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Chicago (ORD) | Tokyo/Haneda (HND) | 787-9 | 5x weekly |
| Honolulu (HNL) | Guam (GUM) | 777-300 | 7x weekly |
| New York/Newark (EWR) | Narita (NRT) | 787-9 | 7x weekly |
| San Francisco (SFO) | Incheon (ICN) | 787-9 | 3x weekly |
| Narita (NRT) | 787-9 | 7x weekly | |
| Papeete, Tahiti (PPT) | 787-9 | 3x weekly | |
| Shanghai (PVG) | 777-300 | 2x weekly | |
| Cargo-only routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Chicago (ORD) | Narita (NRT) - Hong Kong (HKG) | 777-300 | 7x weekly |
| Narita (NRT) - Beijing (PEK) | 787-9 | 6x weekly | |
| Narita (NRT) - Shanghai (PVG) | 787-9 | 4x weekly | |
| Los Angeles (LAX) | Guam (GUM) - Hong Kong (HKG) | 777-300 | 7x weekly |
| Guam (GUM) - Shanghai (PVG) | 777-300 | 3x weekly | |
| New York/Newark (EWR) | Narita (NRT) - Beijing (PEK) | 787-9 | 3x weekly |
| San Francisco (SFO) | Guam (GUM) - Taipei (TPE) | 777-300 | 5x weekly |
| Incheon (ICN) | 787-8 | 2x weekly | |
| Narita (NRT) - Chengdu (CTU) | 787-8 | 5x weekly | |
| Australia widebody operations | |||
| Passenger route | |||
| Origin | Destination | Aircraft type | Frequency |
| San Francisco (SFO) | Sydney (SYD) | 787-9 | 7x weekly |
| Cargo-only routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Los Angeles (LAX) | Sydney (SYD) | 777-300 | 3x weekly |
| San Francisco (SFO) | Sydney (SYD) | 777-300 | 3x weekly |
| Europe widebody operations | |||
| Passenger routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Chicago (ORD) | Brussels (BRU) | 787-9 | 4x weekly |
| Frankfurt (FRA) | 787-9 | 5x weekly | |
| London (LHR) | 787-10 | 7x weekly | |
| New York/Newark (EWR) | Amsterdam (AMS) | 787-10 | 7x weekly |
| Brussels (BRU) | 787-10 | 3x weekly | |
| Dublin (DUB) | 787-10 | 4x weekly | |
| Frankfurt (FRA) | 787-10 | 7x weekly | |
| London (LHR) | 787-10 | 7x weekly | |
| Munich (MUC) | 787-10 | 3x weekly | |
| Paris (CDG) | 787-10 | 3x weekly | |
| San Francisco (SFO) | Frankfurt (FRA) | 787-9 | 7x weekly |
| London(LHR) | 787-9 | 5x weekly | |
| Washington Dulles (IAD) | Brussels (BRU) | 787-10 | 7x weekly |
| Frankfurt (FRA) | 787-10 | 7x weekly | |
| London (LHR) | 787-9 | 7x weekly | |
| Munich (MUC) | 787-9 | 3x weekly | |
| Zurich (ZRH) | 787-9 | 7x weekly | |
| Cargo-only routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Chicago (ORD) | Amsterdam (AMS) | 787-8 | 3x weekly |
| Brussels (BRU) | 787-9 | 5x weekly | |
| Frankfurt (FRA) | 787-9 | 3x weekly | |
| London (LHR) | 777-300 | 2x weekly | |
| Rome (FCO) | 787-9 | 3x weekly | |
| Zurich (ZRH) | 787-8 | 3x weekly | |
| Houston (IAH) | Amsterdam (AMS) | 787-9 | 2x weekly |
| Frankfurt (FRA) | 787-9 | 3x weekly | |
| Los Angeles (LAX) | Frankfurt (FRA) | 777-300 | 3x weekly |
| London (LHR) | 777-300 | 2x weekly | |
| New York/Newark (EWR) | Brussels (BRU) | 787-9 | 1x weekly |
| Frankfurt (FRA) | 777-300 | 3x weekly | |
| Milan (MXP) | 777-300 | 3x weekly | |
| Rome (FCO) | 787-9 | 3x weekly | |
| San Francisco (SFO) | Amsterdam (AMS) | 787-9 | 3x weekly |
| India widebody operations | |||
| Passenger route | |||
| Origin | Destination | Aircraft type | Frequency |
| San Francisco (SFO) | New Delhi (DEL) | 787-9 | 3x weekly |
| Cargo-only route | |||
| Origin | Destination | Aircraft type | Frequency |
| New York/Newark (EWR) | Mumbai (BOM) | 777-300 | 3x weekly |
| Latin America widebody operations | |||
| Passenger routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Houston (IAH) | São Paulo (GRU) | 787-9 | 7x weekly |
| San Jose (SJO) | 767-300 | 1x weekly | |
| New York/Newark (EWR) | San Juan (SJU) | 777 | 7x weekly |
| São Paulo (GRU) | 787-9 | 3x weekly | |
| Cargo-only routes | |||
| Origin | Destination | Aircraft type | Frequency |
| Chicago (ORD) | São Paulo (GRU) | 777-300 | 2x weekly |
| Houston (IAH) | Santiago (SCL) | 787-9 | 2x weekly |
| São Paulo (GRU) | 787-9 | 1x weekly | |
| Middle East widebody operations | |||
| Passenger routes | |||
| Origin | Destination | Aircraft type | Frequency |
| New York/Newark (EWR) | Tel Aviv (TLV) | 787-9 | 10x weekly |
| San Francisco (SFO) | Tel Aviv (TLV) | 787-9 | 3x weekly |
Domestic network updates
We have taken every opportunity to continue offering service to as many airports as possible through other United hubs as we have reduced our domestic flying. Schedule changes will include replacing multiple frequencies on smaller aircraft with a single frequency on a large plane, reducing off-peak period flying such as early morning and late-night flights, and reducing affected markets.
Domestic widebody connections will continue between many of our U.S. hubs.
Temporary changes to hours of operation
Many of our U.S. and international station locations have adjusted operating hours in response to the evolving coronavirus (COVID-19) restrictions and mandates ordered by national, statewide and local governments.
See the latest updates >>
Product announcements
- TrustUA service resumes within the U.S., Guam, Latin America, and Tel Aviv
- United Cargo Meets Growing Demand for Pharmaceuticals with New TempControl Containers
- We’ve suspended PetSafe travel
Recent news
- United works with partners to send food to USDA food bank
- United Cargo and logistics partners keep critical medical shipments moving
- Adjustments to United Cargo Customer Service Hours
- Face Covering Requirements at Airport and Freight Facilities
- United Cargo moving medical supplies, PPE
- We fly crucial medical equipment for COVID-19 testing
- Cargo-only flights transport critical goods; United further expands cargo-only operations to key international markets; United's first flight carrying cargo in-cabin takes off; United expands cargo-only flights to additional global destinations; Cargo-only flights support U.S. military and their families; Our cargo-only flights support customers, keep planes moving
Helpful links