United Cargo -

Coronavirus (COVID-19) updates

Last updated: Friday, April 3, 2020 at 9:00 a.m. CDT

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Our teams are in daily contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), federal agencies and other global health organizations to share the most up-to-the-minute information. The dynamic nature of this outbreak requires us to be nimble and flexible in how we respond, provide service and protect our customers and employees.

The United Cargo team is committed to providing innovative shipping solutions for our customers and keeping global supply chains running during this critical time. We have secured additional capacity on selected routes worldwide through cargo-only flights and our interline partners. We also continue to utilize additional trucking options to serve you. Please contact your United Cargo Sales professional to inquire about and/or book this space.

We’ll continue to update this page periodically as changes are made. For the most up-to-date schedules, please search our schedules here or reach out to the United Cargo Customer Service Center by emailing cargo@unitedcargo.com.

International passenger and cargo-only schedule updates

Due to government mandates or restrictions in place prohibiting travel, we are reducing our international schedule by about 90% for April. We will continue flying six daily operations to and from the following destinations – covering Asia, Australia, Latin America, the Middle East and Europe.

To further expand capacity, we have also launched cargo-only routes to key international destinations. Please contact your United Cargo sales professional or email cargo@united.com to book this space.

Hub	Passenger flights continuing through May	Cargo-only flights operating through May
New York/Newark (EWR)	EWR-FRA (Flights 960/961) EWR-LHR (Flights 16/17) EWR-TLV (Flights 90/91)	EWR-AMS EWR-FRA EWR-LHR
Chicago (ORD)		ORD-AMS ORD-FRA ORD-HKG ORD-LHR ORD-PVG
Washington, D.C. (IAD)		IAD-BRU
Houston (IAH)	IAH-GRU (Flights 62/63)	IAH-AMS IAH-FRA
Los Angeles (LAX)		LAX-HKG LAX-LHR LAX-PVG LAX-SYD
San Francisco (SFO)	SFO-NRT (Flights 837/838) SFO-SYD (Flights 863/870)	SFO-AMS SFO-CTU SFO-FRA SFO-PVG SFO-TLV

Atlantic
United is drawing down our remaining trans-Atlantic operation. The final westbound departures will take place on March 25, with the exceptions of the flights noted above.
Pacific
United will reduce our remaining trans-Pacific operation starting March 22, with final eastbound departures on March 25 – with the exceptions of the flights noted above. United will maintain some Guam flights as well as a portion of our Island Hopper service.
Latin America
United will reduce our Mexico operation through March 24. After March 24, we will maintain only a small number of daytime flights to certain destinations in Mexico. United will draw down our remaining Central and South America operations. The last southbound departures will take place March 24 with the exceptions of the flights noted above.
Canada
United will temporarily suspend all flying to Canada effective April 1.

Domestic network updates

While United does not plan to suspend service to any single U.S. city now - with the exception of Mammoth Lakes, CA - the airline is closely monitoring demand as well as changes in state and local curfews and government restrictions across the U.S. and will adjust its schedule accordingly. We announced an approximately 52% cut in domestic capacity for April, and expect these deep cuts to extend into the summer travel period. Schedule changes will include replacing multiple frequencies on smaller aircraft with a single frequency on a large plane, reducing off-peak period flying such as early morning and late-night flights, and reducing affected markets.

Hub	Route suspensions	Remaining service
Denver	Amarillo	IAH
	Arcata/Eureka	SFO
	Appleton	ORD
	Bradley	IAD, ORD
	Charleston	EWR, IAD, IAH, ORD
	Grand Rapids	ORD
	Hobbs	IAH
	Jacksonville	EWR, IAD, IAH, ORD
	Kauai Island	SFO
	Kona	SFO
	Shreveport	IAH
	Santa Rosa	SFO
	Syracuse	IAD, ORD
New York/Newark (EWR)	Austin	DEN, IAH, ORD, SFO
	Akron/Canton	ORD
	Burlington	IAD, ORD
	Buffalo	IAD, ORD
	Fayetteville	DEN, IAH, ORD
	Grand Rapids	ORD
	Hilton Head	IAD
	Honolulu	DEN, IAH, LAX, ORD, SFO
	Kansas City	DEN, IAD, IAH, ORD
	Knoxville	DEN, IAH, IAD, LAX, ORD, SFO
	Las Vegas	DEN, IAD, IAH, LAX, ORD, SFO
	Madison	DEN, ORD
	Milwaukee	DEN, IAH, ORD
	Minneapolis/St. Paul	DEN, IAD, IAH, ORD
	New Orleans	DEN, IAD, IAH, ORD
	Norfolk	DEN, IAD, ORD
	Omaha	DEN, IAH, ORD
	Orange County	DEN, IAH, ORD, SFO
	Phoenix	DEN, IAD, IAH, LAX, ORD, SFO
	Portland, Oregon	DEN, IAH, ORD, SFO
	Providence	IAD, ORD
	Sacramento	DEN, IAH, LAX, ORD, SFO
	Salt Lake City	DEN, IAH, LAX, ORD, SFO
	San Antonio	DEN, IAD, IAH, ORD
	San Diego	DEN, IAD, IAH, LAX, ORD, SFO
	Seattle	DEN, IAD, IAH, ORD, SFO
	Syracuse	IAD, ORD
Washington Dulles (IAD)	Austin	DEN, IAH, ORD, SFO
	Grand Rapids	ORD
	Portland, Oregon	DEN, IAH, LAX, ORD, SFO
	Sacramento	DEN, IAH, LAX, ORD, SFO
Houston (IAH)	Akron/Canton	DEN, SFO
	Boise	DEN, LAX, ORD, SFO
	Grand Rapids	ORD
	Hartford	DEN, IAD, ORD
	Lexington	DEN, ORD
	Norfolk	DEN, IAD, ORD
	Ontario, California	IAD, ORD
	Palm Springs	DEN, SFO
	Reno	DEN
	Richmond	DEN, EWR, IAD, ORD
	San Jose, California	DEN, LAX, SFO
Los Angeles (LAX)	Arcata/Eureka	SFO
	Austin	DEN, IAH, ORD, SFO
	Baltimore	DEN, IAH, ORD
	Boston	DEN, EWR, IAD, IAH, ORD, SFO
	Bozeman	DEN
	Cleveland	DEN, EWR, IAD, IAH, ORD
	Eugene	DEN, SFO
	Kahului	DEN, SFO
	Kauai Island	SFO
	Kona	SFO
	Madison	DEN, ORD
	Orlando	DEN, EWR, IAD, IAH, ORD, SFO
	Palm Springs	DEN, SFO
	Redding	SFO
	Redmond	DEN, SFO
	Reno	DEN, SFO
	San Antonio	DEN, IAD, IAH, ORD
	Seattle	DEN, IAD, IAH, ORD, SFO
	St. George	DEN
Chicago (ORD)	Albuquerque	DEN, IAH
	Asheville	IAD
	Bismarck/Mandan	DEN
	Bozeman	DEN
	Eugene	DEN, SFO
	Fresno	DEN, LAX, SFO
	Hilton Head	IAD
	Jackson	IAH
	Kahului	DEN, SFO
	Kearney	DEN
	Palm Springs	DEN, SFO
	Panama City	IAH
	Reno	DEN, SFO
	San Jose	DEN
	Spokane	DEN
	Valparaiso	IAH
	Wilmington	IAD
San Francisco (SFO)	Albuquerque	DEN, IAH
	Atlanta	DEN, EWR, IAD, IAH, ORD
	Baltimore	DEN, IAH, ORD
	Bozeman	DEN
	Cleveland	DEN, EWR, IAD, IAH, ORD
	Columbus	DEN, EWR, IAD, IAH, ORD
	Dallas/Fort Worth	DEN, EWR, IAD, IAH, ORD
	Detroit	DEN, EWR, IAD, IAH, ORD
	Fayetteville	DEN, IAH, ORD
	Fort Lauderdale	DEN, EWR, IAD, IAH, ORD
	Indianapolis	DEN, EWR, IAD, IAH, ORD
	Kansas City	DEN, IAD, IAH, ORD
	Madison	DEN, ORD
	Minneapolis/St. Paul	DEN, IAD, IAH, ORD
	Nashville	DEN, EWR, IAD, IAH, ORD
	New Orleans	DEN, IAD, IAH, ORD
	Oklahoma City	DEN, IAD, IAH, ORD
	Omaha	DEN, IAH, ORD
	Philadelphia	DEN, IAH, ORD
	Pittsburgh	DEN, IAH, ORD
	Raleigh/Durham	DEN, EWR, IAD, IAH, ORD
	San Antonio	DEN, IAD, IAH, ORD
	Spokane	DEN
	St. Louis	DEN, EWR, IAD, IAH, ORD
	Tampa	DEN, EWR, IAD, IAH, ORD

Temporary changes to hours of operation

Many of our U.S. and international station locations have adjusted operating hours in response to the evolving coronavirus (COVID-19) restrictions and mandates ordered by national, statewide and local governments.
See the latest updates >>

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